If the mood light on your GLO speaker is not working as expected, follow these steps.
Cycle the GLO Light button
- Press the GLO Light button once. The light should come on at 50% brightness.
- Press it again. The light should increase to 100% brightness.
- Press it a third time. The light should turn off.
If the light does not respond at any stage, continue to the next steps.
One side dark, one side lit
The mood light emits from both sides of the speaker. If one side appears dark and the other is lit, contact support as this may indicate a hardware issue.
Both sides dark
- Ensure the speaker is powered on.
- Perform a factory reset: hold the Power button and Volume - together for more than 3 seconds until you hear a tone. See How to factory reset for full details.
- After the reset, power on the speaker and test the GLO Light button again.
If these steps do not resolve the issue, please contact us through the contact form and our support team will assist you.