If you need to change or cancel an order, contact us as soon as possible. This is only possible before the order ships.
- There is no self-serve option to change or cancel an order.
- Changes and cancellations are only possible before the order ships.
- Contact us through the contact form as soon as possible, and include your order number.
- Once the order has shipped, it cannot be changed or canceled.
If your order has already shipped, you can start a return once it arrives. See How to start a return.
Still need help? Contact us through the contact form. We respond within 48 business hours.